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Privacy Policy

Chemsol Korea Co., Ltd. (hereinafter referred to as "Company") values your personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection. Through our personal information processing policy, we inform you of the use and method of personal information provided by you and what measures are being taken to protect personal information.
Our company will announce the revision of the personal information processing policy through a notice (or individual notice) on the website.

This policy will take effect on September 1, 2021.

Personal information items that we collect

Our company is collecting the following personal information for consultation and handling inquiries.
Collected items
Name, Email, Inquiry contents, Cookie

Personal information collection method
Online inquiry

Purpose of collecting and using personal information

Our company uses the collected personal information for the following purposes.
Receiving and handling inquiries
Name, E-mail

Period of retention and use of personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant statutes, the company shall keep the membership information for a certain period prescribed by the relevant statutes as follows.
- Preservation item: details of receiving inquiries
- Preservation basis: Storage according to treatment status
- Retention period : 3 years.
- Records concerning the withdrawal of contracts or subscriptions, etc : 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records concerning payment and supply of goods, etc : 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records concerning the handling of consumer complaints or disputes : 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

Procedures and methods for destroying personal information

In principle, the company destroys the personal information without delay after the purpose of collecting and using personal information is achieved.
Destruction procedures and methods are as follows.
Destruction procedure
The information you enter for membership registration, etc. is transferred to a separate DB (separate document box in the case of paper) and stored for a certain period of time according to internal policies and other related laws.
It will be destroyed after a certain period of time.
Personal information transferred to a separate DB is not used for any purpose other than being retained unless it is under the law.
Destruction method
- Personal information stored in the form of an electronic file is deleted using a technical method that cannot play the record.

Providing personal information

In principle, the company does not provide users' personal information to the outside. However, exceptions are made in the following cases.
- Users have agreed in advance
- In accordance with the provisions of laws and regulations. There is a request from an investigative agency for the purpose of investigation according to the procedures and methods prescribed by law;

Consignment of collected personal information

In principle, the company does not provide users' personal information to the outside. However, exceptions are made in the following cases.
- Subject to consignment: Three Way Co., Ltd
- Contents of Consignment work : Website and system management

Rights and obligations of information subjects and legal representatives, and methods of exercise

The information subject may exercise the following rights related to personal information protection against the company at any time.
Customer Service Department :

1. Request for access to personal information
2. Request correction in case of errors, etc.,
3. Deletion request
4. Processing stop request
※ In the case of children under the age of 14, the legal representative has the right to inquire or modify the child's personal information, and to withdraw consent to collect and use it.

Installation, operation, and rejection of automatic personal information collection devices

The company operates "cookie" and so on to save and locate your information from time to time.
A cookie is a very small text file sent to your browser by the server used to run your company's website, which is stored on your computer's hard disk. The company uses cookies for the following purposes.
▶ What is a Cookie?
A cookie is a very small text file sent to your browser by the server used to run your company's website, which is stored on your computer's hard disk.

▶ Purpose of use such as cookies
It stores settings that users prefer through cookies to support a faster web environment for users, and uses it to improve services for convenient use. This makes it easier for users to access the service.

▶ What if you want to refuse to collect cookies?
You have the option of installing cookies. As a result, users can also accept all cookies by setting options in their web browser, go through confirmation whenever cookies are saved, or refuse to save all cookies.
However, if you refuse to install cookies, it will be inconvenient to use the web and there may be difficulties in using some services that require login.
▶ Example of how to set up
1) For Internet Explorer : Tools menu at the top of your web browser > Internet Options > Privacy > Settings
2) For Chrome : Settings menu on the right side of the web browser > Display advanced settings at the bottom of the screen Set content button for personal information > Cookies

Civil service regarding personal information

In order to protect customers' personal information and deal with complaints related to personal information, our company designates relevant departments and personal information management managers as follows.
Customer Service Department :
Phone number : +82-31-476-9475
E-mail : sales@chemsolkorea.com

Name of person in charge of personal information management :
Phone number : +82-31-476-9475
E-mail : sales@chemsolkorea.com

You can report all complaints related to personal information protection to the person in charge of personal information management or the department in charge. The company will promptly and fully respond to users' reports.
If you need to report or consult about other personal information infringement, please contact the institution below.
1. Personal information infringement reporting company (http://privacy.kisa.or.kr/118 without area code)
2. Information Protection Mark Certification Committee (http://www.eprivacy.or.kr/+82-2-580-0533~4)
3. Internet Crime Investigation Unit of the Supreme Prosecutors' Office (http://icic.sppo.go.kr/+82-2-3480-3600)
4. Cyber Terror Response Team of the National Police Agency (http://www.ctrc.go.kr/+82-2-392-0330)
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